1. Information We Collect
We collect information you provide directly to us when you:
- Request project consultations or technical specifications
- Subscribe to our newsletters or updates
- Contact us via email, phone, or contact forms
- Participate in surveys or feedback programs
This information may include your name, email address, phone number, company name, project location, and specific requirements related to off-grid housing solutions.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide project consultation services
- Prepare technical proposals and system configurations tailored to your project
- Send you relevant updates about our solutions, case studies, and industry insights
- Improve our website, services, and customer experience
- Comply with legal obligations and resolve disputes
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With Service Providers: We work with trusted manufacturers, logistics partners, and technical consultants to deliver integrated solutions. These partners are contractually obligated to protect your information.
- For Legal Compliance: When required by law, regulation, or legal process.
- With Your Consent: When you explicitly authorize us to share information with specific parties.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. Types of cookies we use include:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors interact with our site
- Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a structured, machine-readable format
To exercise these rights, please contact us using the information provided below.
7. International Data Transfers
As we operate globally and work with international manufacturing partners, your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Capsule Housing
Email: privacy@capsulehousing.com
Website: Contact Form
Response Time: We aim to respond to all privacy inquiries within 5 business days.